Phone Support

If you ever want someone to talk to, if there's ever a question you can't answer, a problem you can't solve, or if you just need a boost of confidence to answer a client's question, just pick up the phone and call the AEFN support line. We are your foundation, your support, the people you can rely on from the day your ownership goes into effect.

Whether you have a simple computer question or a complex tax conundrum, the AEFN support team will be ready to help find answers and provide solutions.

AEFN offers franchise owners unmatched support from day one, including:

Continuing Education

AEFN provides ongoing professional training several times a year at no charge to you. It is designed to keep you at the leading edge of your field and a step ahead of your competition. As part of the continuing education program AEFN provides franchise owners the opportunity to polish up their knowledge, learn about developments in the industry and network with each other at its annual seminars.

AEFN Support System

User-friendly system covers all aspects of practice management, client service, and sales tracking.

We offer a completely integrated network for help, advice and information. Our staff is your back office, your research group and your development staff. Another way AEFN supports its franchise owners is by listening to them.

Online Support

AEFN provides franchise owners with Internet support through a web site dedicated to helping owners gather information, answer questions and network with each other. You'll have 24-hour access to our online resource site-that means any time, any day you can log on to find valuable advice, information and support for your business.

Marketing Support

With AEFN, you get instant access to progressive marketing tools that will help you attract new business. From assistance with marketing plans and professionally designed and field-tested programs, to ready-made sales materials that will create qualified business leads, we'll help you make marketing your new business a reality.

Newsletters

Every month, franchise owners receive a newsletter. The Entrepreneur Link provides news of what is happening in the market including new franchise owners and company news.

Technology Updates/Solutions

AEFN's research and development team provides timely computer updates, new methods of client development and workable solutions to many day-to-day problems. The Emissary CRM (Customer Relationship Management) is provided to franchise owners to help them stay in constant contact with clients and build the relationship that drives business. The Emissary CRM features information that impacts every aspect of your client's business like changes in the tax law, banking, asset considerations and other concerns tailored to small business professionals.

Public Relations Support

Using a variety of proven methods from press releases to event planning, AEFN's in-house Public Relations department works directly with you to help promote your new business.